Orders will be posted out every Tuesdays and Thursdays. Once your order is processed you will receive an order confirmation followed by a shipping confirmation.

Shipping

We are based in Malaysia and we currently ship only within Malaysia and Singapore.

Peninsula Malaysia 2-3 days delivery

East Malaysia 3-5 days delivery

For Singapore we will be using GDEX 5-7 days delivery

Note: No postage on Public Holidays

Returns

Return & Refund Policy

• Returns or refunds will only be accepted if an incorrect item was sent due to our mistake.
• Customers must notify us within 24 hours of receiving the item, along with clear photos and a continuous video recording.
• The video must be recorded from the start of opening the parcel, without cuts or edits, clearly showing the item received.
• Items must be returned within 2–4 working days from the date of receipt.
• Postage fees are non-refundable, and return postage will be borne by the customer.
• All items are thoroughly QC-checked before dispatch.
• We do not guarantee against courier handling or transit damages; therefore, no refunds or exchanges will be provided for items damaged by the courier.
• Returned items must be unused, unworn, and in original condition and packaging.
• Sale items, promotional items, customised orders, and clearance items are strictly non-returnable and non-refundable.
• Once the returned item is received and inspected, we will proceed with a replacement or store credit (refunds are not applicable unless stated otherwise).